Factors Influencing the Motivational Levels of Healthcare Providers with relation to Hospital Administration: Developing Hospital Administration model (5A model) using Delphi method

Anuj Sharma (GM, Sales and Marketing, Proterial, Delhi)

Ajita Sharma (DGM AIESL, IGI Airport, Delhi)

Year: 2024, Volume: 1, Issue: 1, Pages: 67-81, e-HCSJ 0005, Date of Publication: 31 May 2024

Abstract- In the dynamic environment of Healthcare, the motivation of service providers is crucial for delivering high-quality patient care and achieving organizational goals. Higher Patient Satisfaction is achieved when service providers the ‘Doctors’ are motivated and satisfied. This study aims to identify and analyze the factors influencing the motivational levels of Healthcare Providers, particularly in relation to management practices. By employing the Delphi method, we seek to develop a comprehensive Hospital Administration Model, termed the 5A Model. This model will encompass key aspects such as Advancement, Acknowledgement, Affluence, Assistance, and Ambiance providing a structured approach for Healthcare managers to foster a motivating work environment.

Keywords– Healthcare, Healthcare Providers, Hospital Administration Model, 5A model, Healthcare managers, Doctors, Patient Satisfaction, Delphi method

Assessing Hospital Managers knowledge on Green Healthcare Practices: A Survey-based Exploration

Preyansh Mishra (B Tech, M Tech (Mechanical)) (MBA, IIM-Kashipur, Lead Data Analyst, CSC E-Governance Services, India Pvt Ltd)

Year: 2024, Volume: 1, Issue: 2, Pages: 91-107, e-HCSJ 0007, Date of Publication: 31 August 2024

Abstract: In recent years, Hospitals have increasingly turned to environmental Sustainability initiatives not only to reduce their ecological footprint but also to enhance their brand image. The study aims to evaluate the knowledge levels of Hospital managers regarding Green healthcare practices, including Green hospital branding, Sustainability, Infrastructure development, Energy efficiency, and Waste management. A structured questionnaire was developed utilizing Likert scale responses for Knowledge assessment of managers familiarity and understanding of these critical areas. The survey was administered to hospital managers across various healthcare facilities. The findings shed light on the current state of knowledge among hospital managers and highlight areas for improvement in environmental Sustainability practices within Healthcare management. Understanding the knowledge gaps in this domain is crucial for implementing effective strategies to enhance sustainability initiatives in healthcare facilities.

Keyword: Hospital managers, Green healthcare practices, Sustainability, Infrastructure development, Energy efficiency, Waste management, Knowledge assessment, Green Hospital Branding